Status: Aligned. Wentzel Investments LLC implements controls for SOC 2 Type 2 + ISO/IEC 27001:2022 but has not yet completed third-party audits. We use "Aligned" never "Compliant" or "Certified".
Contact & Security Disclosure
Wentzel Investments LLC operates a coordinated disclosure program for security researchers and customer-side reporters. We aim to acknowledge inbound reports within 24 hours — that is a process target, not a measured SLA backed by an on-call rota in this app.
Direct contact aliases
| Topic | |
|---|---|
| Security disclosure | security@wentzel.ai |
| Compliance questions | compliance@wentzel.ai |
| Privacy / DSR (also via portal) | privacy@wentzel.ai |
| Data Protection Officer | dpo@wentzel.ai |
| Legal | legal@wentzel.ai |
Support intake
Product support tickets route through the Wentzel support portal at support.wentzel.ai, which hands off to Jira Service Management at wentzel.atlassian.net/servicedesk/customer/portals. This Trust Center is a public evidence surface, not a paid SKU — there is no self-serve checkout or trial on this domain.
Coordinated disclosure
We follow RFC 9116 (security.txt) for coordinated disclosure. Our public security policy lives at /.well-known/security.txt on every product domain.
- Acknowledge within 24 hours (process target)
- Triage within 5 business days
- Resolution timeline communicated in writing per severity (S0–S3)
- Public credit / disclosure on request, after fix is deployed
Mailing address
Wentzel Investments LLC2050 N. Andrews Ave, Unit 102 PMB 1083
Pompano Beach, FL 33069
United States